Planet Fitness

I like the location, the employees seem happy to be there, sometimes you find a couple of pieces of equipment out of order but it doesn't seem too long for them to fix them. I like the several sections it has been created for specific workouts. Unfortunately I frequently observe individuals monopolizing equipment, especially in the 30 min circuit area, which explicitly states - and even uses red and green lights to show - that the machine should be used for 1 minute, cleaned in the 30 second period, and vacated for the next member to use.

It's one of my favorite locations of PF! Located in Midtown, the guests are pretty laid back at this location. The people that complain think of the time you're going in to work out, is it peak times? The Staff are amazing with customer service and made my fitness journey much easier to stay on track even on my bad days! I'm a regular, so most afternoon/night staff know me by now.

Got this gym for convenience and price. Most of the machines are alright. The free weight stations are almost always getting hogged by muscle heads lol. Seriously though they camp there forever. With how crowded this place is it would help to expand or open more locations. It would be nice if they hired janitorial staff. The floors are filthy this winter in the gym and locker rooms. I am at the gym for about 2 hours at a time I've never seen staff wipe machines down. I always clean the machines after I use them but not everyone does. The showers during peak times are so chilly. The showers are also dirty everytime I use them. They have not been cleaned in some time. There's grit and mildew buildup in them. Shower slippers are a must. MRSA and warts are things I try to avoid.

The thing i did not like about as a first time or new user of the amenities for black card members which are the massages, front personels arent very helpful with it. One time a guy helped with the massage chair and then i asked for help when the massage turned off, i said i needed to use it more & i believe i accidentally turned or pressed it off and no one helped so i left.

Their midtown facility is clean and spacious. I didn't have any problem hopping into whichever station (e.g. treadmill, circuit, free weights) I felt like working in. Staff is friendly, capable, helpful, and kind. ... Also patient walking this noob through the check-in process.